With over one million retailers and thousands of online stores using Social Media to connect with their buyers, it is no wonder social media is so successful for so many. This simple system will give your online business access to every feature that power successful social selling, and Unrivaled visibility for your website and products. Convert social media comments into sales automatically, bill customers, and manage every aspect of your company from the top down with the most powerful social media solution and total e-business solution.
So, what are these great features? We have the ability to respond to social media immediately and track every comment, every share, and every response with statistics and reviews. This system also includes the ability to follow conversations on important topics to get valuable information quickly, effectively, and thoroughly. In the next tip we will take a deeper look at this incredible feature. We will give tips on how to use this incredible resource to make the most of negative comments and social media downtime to build your customer base, drive traffic, increase sales, respond to comments, turn sales into leads, and build trust and loyalty with your customers. Read more on alternative to soldsie.
The first tip is to use this system to answer any questions or concerns that you may have before the blog post or before the post goes live. In the case of live sales we want to use the accumula function to collect important data to quickly measure how well the blog post and the social media comments worked together to create new leads, new business, new customer relationships, and new customer retention. We collect the data in a spreadsheet, then we use the spreadsheet to track the results. In the spreadsheet we also track the actions we took after publishing the post (if there were any) and before the post went live. This helps us determine which social media comments worked the best to help us achieve our goals.
The second tip is to use the spreadsheet to see how other readers were able to react to the post. Using the spreadsheet to see how readers responded is important because it shows how readers felt about the post before they even clicked that link to read the post. This gives you valuable insights into what kind of social networks the recipient is using (if they are using social networks), what kind of comments they were making about the post, and how they were reacting before they clicked on your link. You can also use this same tracking process to analyze the results of negative reviews of a product or service as well. It is important to realize that negative reviews on social networks may not always be authentic.
Another great tip is to personalize your comments. The ability to personalize a comment will help you tell a more personal story that goes a long way towards increasing customer satisfaction. If you were answering questions about a specific customer service issue from a representative, for instance, you can mention that specific customer and share how you resolved the issue. You can also mention specific features that helped you resolve the problem, which will also increase customer satisfaction because you were able to give the representative specific information that was relevant to the customer experience.
In conclusion, in order to get the most out of social media comments, remember that the goal is to reduce customer dissatisfaction and boost customer satisfaction. The purpose of negative reviews is to create a story that distracts from customer dissatisfaction and to diminish a good experience that accomplishes nothing. If you see a comment that seems like a sales pitch, you should ignore it and move on to another comment. If you see a social media post that seems like a personalization of the company, it is best to personalize it. By doing this, you can ensure that the social network comments create real customer experiences that will increase customer loyalty and retention. Click to learn more.
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